Job Description

Alma Personnel are pleased to be working with their Sutton Coldfield based client to recruit for a Sales Administrator on a full time, temporary basis, covering maternity leave until the end of May 2026.

Main duties of the Sales Administration role include but are not limited to:

• Processing customer orders
• Handling customer enquiries via telephone and email
• Produce weekly and monthly reports
• Input data into the inhouse system
• Resolve customer complaints
• Complete outbound calls to customers and meet targets
• Advise customers of promotions and upsell where possible

The ideal candidate will:

• Have previous Sales Administration experience
• Be used to working in a busy, fast-paced environment
• Have excellent communication skills, both verbally and written

This is a full time role working Monday to Friday.

This role would suit someone who has previously worked within a Sales Administrator/Customer Service role.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.