Job Description

Customer Service Assistant

Our well-established client based in the Walsall area are currently recruiting for a Customer Service Assistant to join their team on a full time, permanent basis to provide support for the Customer Service department.

Key Duties of the Customer Service Assistant role:

• Handling customer enquires via telephone and email.
• Confirming and processing returns.
• Resolving complaints.
• Liaising with internal departments such as the warehouse department.
• General admin duties when required.

Skills Required:

• Good grammar.
• Polite on the phone.
• Good attendance.
• Friendly and gets on well with others in the team.

This is a full time role working 8am - 4:30 pm Monday - Friday.