Job Description

We are currently recruiting for a Customer Service Representative for our client in Walsall.  The client is looking for an individual who is an excellent communicator and can deliver exceptional customer service.

Main duties:

• Answering customer calls and emails, promptly and professionally
• Updating customers regarding their orders
• Ensuring data is entered accurately
• Maintaining a high level of organisation and accuracy in administrative tasks
• Achieving any objectives set and supporting colleagues

The ideal candidate:

• Excellent customer service skills
• A minimum 1 year experience in Administration and Customer Service
• Logical with good numerical reasoning
• Excellent communication and and interpersonal skills
• Works well under pressure
• Proactive approach to their work
• Good Microsoft Office skills

This is a full time, permanent role, working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.